Rode 5 hours to dealership after speaking with them on phone regarding a used 2014 CanAm Spyder. Arrived the next day and everything was basically ready to go. CanAm exactly as described, beautiful bike. Painless experience and great customer service. Thank you!

They made me feel right at home. Very hassle free experience. I will definitely recommend to anyone looking for a new toy

I had been searching for a Spyder tech that would address my "clunk when shifting" issue. My original dealer told me to trade it and purchase a new unit as it would leave me stranded. I could not accept that answer as I only had 36,000 miles on it and was going to retire soon. I was recommended to see Sean in service as he had the best of the best technicians. They contacted BRP and was instructed on how to solve the issue. It now shifts as if it were brand new. Instead of buying a new unit or spending $3500.00 to fix it, I was able to keep my bike and go into retirement as planned. Thank you very much for all your help and listening to your customer.

Aiden was great. He answered all my questions, and made sure that the bike was prepped and ready for Uship pickup - even assisted with Uship loading issues, and sent me pics and video of my new bike.

When I approached the dealership I was undecided on which bike would be appropriate for my 19-year old daughter as a beginner's bike. Mohamed who is the head of the sales team was very patience and provided a professional perspective on what would work best. I was also offered the financing option which was simple and straight forward. we walked away with a beautiful Kawasaki Ninja 400cc and my daughter was very happy.

I purchased a 2023 Spyder RT Limited on Friday September 22, 2023, and my salesman was Paul. He spent a lot of time with my wife and I, to make sure we got the right machine. Very good experience and would recommend this Can-am dealer to everyone. Everyone we met at this dealership is friendly and helpful. Thank You.

Took in a Ryker to get a hand brake installed and they got us in and provided great service. They even did a recall that we thought had already been taken care of with another dealership. Thank you.

The Service Department at Purcellville Motomember is outstanding!!! From the excellent customer care from Sean when checking in and out to Steve and the team's repair work and expert guidance make it well worth the price paid for those with a busy schedule and limited repair experience. My son has a Husky TC-85 which they performed a top end and brake service. The quality was top notch and the team also spent time out of their busy schedule to provide my son with tips and guidance on how to maintain the bike and stretch the hours between top ends. He was very appreciative given that this is his first bike and he is still learning how to keep his bike performing at its best for practice at the local MX tracks.I highly recommend servicing your bike at Motomember if you are looking for expert professional repairs and maintenance.

Holly and Tony are outstanding representatives for your business. They provided first rate service with a smile and true commitment to ensuring I had the best customer experience possible. Thanks guys!

The guys Sean, Larry, & Steve from the service department were excellent getting the repairs done for our bikes. Their mannerism and professionalism are on point happy riding.

Tyler was very helpful in setting me up with my new c50, setting up my accessories and processing my trade in. Holly made the finance and payment of the new vehicle a very pleasant experience, very personable.

Tyler Clarke was great!! This is my first side by side. He explained pros and cons, about different models, and accessories.I had problems with service. The winch they installed had wire cable and I wanted the nylon. Wanted a rear view mirror. They put one on and Tyler rejected. They got a different style and Tyler rejected. The 3rd one, Tyler put on the driver side and it was perfect. One of the techs put on the passenger and it is facing almost straight down. He has the adjustment bolt so tight I cant loosen.Can you arrange for someone to come to my house and fix the mirror instead of me putting it on the trailer and driving over?Again, you have a real winner with Tyler!

My Wife and I came to Moto Member in Purcellville, VA after speaking with a friend of ours about their Can Am Spyders. We worked with Tara Claire, in your Finance Department, and had our pre-approval and order ready upon arrival. While at the dealership, which is clean, loaded with bikes, accessories and every option you would need for a complete and enjoyable riding experience, we worked with Nicole and settled on the perfect Trike for us. The trike was prepared as we worked with the great team in the accessories department and chose our helmets and communications sets. My helmet wasn't in stock but it was ordered and shipped to me, in PA, in a very timely manner and the communications set was already installed. Great service. We were able to go for a test ride with Nicole and had a great time while getting comfortable with driving the trike. Nicole was very helpful and knowledgeable about the Spyder RT we choose. We recommend Moto Member in Purcellville, VA highly and thoroughly enjoyed the whole experience. We've been enjoying the RT since we got home with it and look forward to many years of fun and adventure to come. Thank you, Tara, for making the financial process so smooth and enjoyable. Thank you, Nicole, for an enjoyable experience and for helping us start a great adventure.

David and Dr. Darlene Esposito.

The entire experience from sales (Chris) to the parts department (Sorry forgot young ladies name) who was very attentive as we spent thousands on parts, all the way to the Finance department (my girl Tara) who was so awesome she made signing on the dotted line easier. Last but not least, the GM, he clearly demands a certain level of professionalism and great customer service from his team of which my husband and I 100% received. Thank You MoTo Member!!!

My husband and I traded in our 3 Harleys and bought 2 Spyders. We love them! However, what we love just as much is the welcome, knowledge, and care we receive each and every time we are at this dealership. Nicole and everyone there are amazing and we view and value them as friends. BEST PURCHASE experience weve encountered in a very, very long time! We HIGHLY RECOMMEND to all of our friends without a doubt!

I purchased a can am defender from another dealership not so far away under a year ago. I fell in love with the can am brand and decided I needed another can am for my farm. I wasnt overly gone on the experience I had at the initial dealership and decided to research other can am dealerships in the area. Well thank God I found motomember in Purcellville and in particular I am glad that I got Nicole as my sales person. From the initial conversation on the phone to the in person meet at the store, dealing with Nicole was such a pleasure. Nicole not only was very knowledgeable on the six wheeler can am outlander but she had a killer personality. She wasnt a pushy sales person but rather a really decent person who knew what she was talking about and treated you like a friend rather than another customer, it was like she honestly had your best interests at heart as she guided you through the sales process. I even referred a friend who also bought a can am defender from motomember also. Hats off to this excellent customer representative who really scores an A+ with me. Nicole will have my business again.

I had the pleasure to work with Harold! He was very patient, kind, as well as very knowledgeable regarding my new bike purchase and related finances. He made my experience purchasing hassle free and smooth! Highly recommend this dealership and working with Harold and his sales team staff!

I purchased a 2022 Hayabusa & dealt with Nicole from sales dept. She was very nice, very professional & very helpful. She went above and beyond. I will deal with them again.

Awesome dealership, inquired about a new Tracer 9 GT and not 24 hours later they gave me a call saying it was ready for pickup! Very friendly staff (I dealt with DJ and Zach), and quick paperwork processing. I recommend visiting even if not in the market for a bike, the bikes are great to look at and the staff loves to chat.

Very professional business. Everyone was so welcoming and helpful. They are so knowledgeable about their vehicles and able to honestly guide you according to your needs.

This is one of the nicest motorcycle shops I've ever been to, it's sleek and modern and it's really big. The only shop I've seen that's about as nice is motorcycles of Dulles but this place is more than two times the size and has way more variety of toys!

Got a great deal on a motorcycle on two occasions. Friendly staff, easy process, and good pricing equaled a great experience. I will be back for my third bike.

Very clean, very polite and welcoming! They know their stuff and provided A+ customer service. I didn't feel pressured to buy and felt like I was provided all the information I needed to make an informed decision. A fantastic place for motorsport enthusiasts tucked away in western Loudoun. Highly recommend!!!